Delete Your Account

This page explains how to request deletion of your Clif account and the data associated with it. You can request deletion at any time.

How to request deletion

We verify that the request comes from your account’s email address and then permanently delete your account. Requests are processed within 30 days (usually much sooner).

If you have a paid subscription

Deleting your account does not automatically cancel a monthly or yearly subscription — billing is handled by Polar, our merchant of record. Cancel first, using the link in your Polar receipt email, or tell us in the same message and we will cancel it before we delete your account. A one-time Founding Lifetime purchase does not renew, so there is nothing to cancel.

What gets deleted

Deleting your account permanently removes all of your personal data, including:

• Your account and sign-in identity (email address and name).
• Your onboarding profile and learning preferences.
• Your learning activity — saved books, completed chapters, highlights, daily-streak progress, and review history.
• Notification/device tokens used to send you reminders.

This is permanent and cannot be undone.

What may be retained

After deletion we may retain anonymised or aggregated information that can no longer identify you, and any records we are required to keep by law — including the transaction records that Polar and we must keep for tax and accounting purposes. Your personal data is removed within 30 days of your request.

Contact

Questions about account or data deletion? Email contact@clif.app.