The Innovator's Solution by Clayton Christensen & Michael Raynor — book cover

The Innovator's Solution

Clayton Christensen & Michael Raynor · 2003

The Innovator's Solution (2003) is a book by Clayton Christensen & Michael Raynor on Innovation & Growth. Christensen and Raynor turn disruption theory into a playbook: instead of predicting which startups win, they show how to engineer new-growth businesses on purpose by targeting the customers and jobs incumbents are structurally unwilling to defend.

12 min read · 10 chapters · Business

Why it’s on the shelf

The sequel that turns disruption theory into a practical guide for creating new growth businesses.

Three of the ideas you’ll keep

The Clif summary of The Innovator's Solution pulls out 7 insights. Here are the first three.

  1. Don't fight incumbents head-on with a better, pricier product. Disruption wins by launching something simpler, cheaper, and 'not good enough' for the mainstream, then improving until it takes over.
  2. Pick the right disruption type: new-market disruption competes against non-consumption (people who couldn't afford or access the product), while low-end disruption steals the overserved, least-profitable customers incumbents are happy to flee.
  3. Segment by the 'job to be done,' not by customer demographics or product category. Customers 'hire' products to make progress in a specific circumstance, so design and market around that job.

The other 4 — and the full 12-minute summary — are in the app.

What’s inside: 10 chapters

The whole summary runs about 12 minutes, read or listened to.

  1. Why Growth Is So Hard and Disruption Makes It Easier
  2. How to Beat the Most Powerful Competitors: Low-End and New-Market Disruption
  3. What Products Will Customers Want to Buy? The Job to Be Done
  4. Capturing the Right Customers: Competing Against Non-Consumption
  5. Get the Scope Right: When to Integrate and When to Outsource
  6. Avoiding Commoditization: The Law of Conservation of Attractive Profits
  7. Is Your Organization Capable? Resources, Processes, and Values
  8. Managing the Strategy Process: Deliberate vs. Emergent
  9. Good Money and Bad Money: Funding New Growth Wisely
  10. The Role of Senior Executives in Leading New Growth

Finish The Innovator's Solution tonight.

Read or listen to the full summary in about 12 minutes, then keep the ideas with a minute of review a day. Start with the 2-minute quiz — no card required.