Made to Stick by Chip Heath & Dan Heath — book cover

Made to Stick: Why Some Ideas Survive and Others Die

Chip Heath & Dan Heath · 2007

Why do urban legends and conspiracy theories spread effortlessly while important truths fall flat? The Heath brothers crack the code with SUCCESs, a six-part checklist for making any idea Simple, Unexpected, Concrete, Credible, Emotional, and Story-driven so it sticks in people's minds and changes how they act.

9 min read · 7 chapters · Communication

Why it’s on the shelf

Bestselling guide to crafting clear, memorable, sticky messages that communicate ideas effectively.

Three of the ideas you’ll keep

The Clif summary of Made to Stick pulls out 7 insights. Here are the first three.

  1. Beat the Curse of Knowledge: once you know something, you literally cannot imagine not knowing it, which is why experts communicate in abstractions nobody else understands. Assume your audience knows nothing and translate everything into plain, concrete language.
  2. Find the core and lead with it. Strip your message to one essential idea (Southwest's 'THE low-fare airline'), put it first, and don't bury the lead. If you say three things, you say nothing.
  3. Break a pattern to grab attention, then open a curiosity gap to keep it. Surprise people by violating their expectations, then make them feel a gap in their knowledge they're compelled to close.

The other 4 — and the full 9-minute summary — are in the app.

What’s inside: 7 chapters

The whole summary runs about 9 minutes, read or listened to.

  1. The Curse of Knowledge: Why Good Ideas Fail
  2. Simple: Find the Core and Don't Bury the Lead
  3. Unexpected: Surprise to Grab, Curiosity to Keep
  4. Concrete: Make Ideas You Can See and Touch
  5. Credible: Help People Believe It
  6. Emotional: Make People Care
  7. Stories: Move People to Act

Finish Made to Stick tonight.

Read or listen to the full summary in about 9 minutes, then keep the ideas with a minute of review a day. Start with the 2-minute quiz — no card required.