Who: The A Method for Hiring
Geoff Smart & Randy Street · 2008
Who (2008) is a book by Geoff Smart & Randy Street on leadership & management. A practical, evidence-based system for hiring the right people. Smart and Street replace gut-feel "voodoo hiring" with the four-step A Method. Scorecard, Source, Select, Sell, to consistently land A Players.
The most important business decision you make isn't "what", it's "who," and this book turns hiring from a gut-feel gamble into a disciplined, high-hit-rate method.
Three of the ideas you’ll keep
The Clif summary of Who pulls out 7 insights. Here are the first three.
- The single biggest driver of results is not strategy but talent: your most important decisions are "who" decisions, yet the average hiring success rate hovers around 50 percent, a coin flip you can't afford.
- An A Player is defined precisely: a candidate with at least a 90 percent chance of achieving a set of outcomes that only the top 10 percent of possible candidates could hit. It's relative to the specific role, not a generic superstar.
- "Voodoo hiring", the Art Critic, the Sponge, the Prosecutor, the Suitor, the Trickster, the Animal Lover, fails because it relies on gut instinct and clever tricks instead of a structured, outcome-based process.
The other 4 — and the full 11-minute summary — are in the app.
What’s inside: 8 chapters
The whole summary runs about 11 minutes, read or listened to.
- The $1.5 Million Decision
- Why Voodoo Hiring Fails
- A, B, and C Players
- Step One: The Scorecard
- Step Two: Source A Players
- Step Three: The Four Interviews
- Reading the Signals and Calling References
- Step Four: Selling the A Player
Finish Who tonight.
Read or listen to the full summary in about 11 minutes, then keep the ideas with a minute of review a day. Start with the 2-minute quiz — no card required.